Refund, Return, and Shipping Policy for Eagle Ventures (EntreBrewneur)
Last Updated: [8-28-2024]
Refund, Return, and Shipping Policy for Eagle Ventures (EntreBrewneur)
Last Updated: [8-28-2024]
-
Business Tools Links
All purchases of business tools links are final and non-refundable. We do not offer returns or exchanges for these links.
​
-
EntreBrewneur Premium Coffee and Tea
2.1 Returns and Refunds
We stand behind the quality of our premium coffee and tea. If you are unsatisfied with your purchase due to a quality issue, we offer the following options:
-
Refund: If your coffee or tea is of unsatisfactory quality, you may request a full refund within 14 days of receiving your order.
-
Exchange: If you accidentally placed the wrong order, we will gladly exchange your product for the correct item. Please contact us within 7 days of receiving your order to arrange an exchange. support@eagleventures.online
To initiate a return or refund, please contact our customer service team with your order number and a brief explanation of the issue.
2.2 Conditions for Returns
-
Products must be in their original, unopened packaging.
-
For opened products, we may require photographic evidence of the quality issue.
-
Customer is responsible for return shipping costs unless the return is due to our error.
-
​
-
Shipping Policy
3.1 Processing Time
-
All coffee orders are roasted fresh to order.
-
Orders are typically shipped on the same day as roasting.
3.2 Delivery Time
-
Customers can expect to receive their orders within 3-5 business days after shipping.
-
Delivery times may vary based on the shipping destination.
3.3 Shipping Costs
-
We offer free shipping on all orders, regardless of order size or destination within our service area in the US.
3.4 Tracking
-
Once your order is shipped, you will receive a confirmation email with tracking information.
-
Lost or Damaged Shipments
-
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
-
We will work with our shipping partners to locate your package or arrange for a replacement shipment.
-
International Orders
-
At this time, we do not offer international shipping. All orders must be shipped within [specify your service area, e.g., the continental United States].
-
Contact Us
For any questions or concerns regarding our refund, return, or shipping policies, please contact our customer service team at:
Eagle Ventures [support@eagleventures.online]
​
We appreciate your business and are committed to ensuring your satisfaction with EntreBrewneur premium coffee and tea products.